Returns/ Exchanges/ Refunds questions

Need a return or an exchange ? Email us to staff@punkrave.ch !

Important notice:

Return requests are accepted ONLY for orders placed at our store www.punkrave.ch
Many resellers of our brand PunkRave do not offer any after-sales services (returns, guarantee, spare buttons and accessories, helpdesk...).

You need to return an item from your received package?

All returns need to be requested by message for approval before sending back the item.
Please note that our return desk address is different of our warehouse address.

Happy to help you!